Frequently Asked Questions

AMP Payment Systems provides payment processing solutions, point-of-sale systems, financing options, dual-pricing programs, and other solutions and services for merchants and agents.

AMP serves small, medium and large businesses of all types. This includes retail, restaurants, quick serve, tobacco, convenience, business to business, service based businesses, online and e-commerce, many high-risk merchants, as well as Canadian and European merchants..

AMP offers solutions that help businesses and agents reduce expenses, increase revenue and make managing their business easier. Some of these solutions include dual pricing, Complete Point of Sale, Clover, Square, business loans, business financing merchant cash advances, consumer financing, payroll processing and many other solutions.

Yes, AMP provides high-risk merchant solutions. The industries vary so if you have a potential client ask your sales leader.

Yes—AMP offers tailored POS systems for all restaurant and retail merchants.

AMP offers innovative tools, dual pricing, high-risk support, and competitive programs.

AMP services nearly every industry type, but we have most success with retail, restaurants, e-commerce, high-risk, service businesses, quick serve restaurants, software companies, tobacco stores and smoke shops, convenience stores, liquor stores and many more. .

Yes, AMP offers online checkout integrations and we offer direct ISV, and software integrations through our gateway. Ask us about increasing your revenue by partnering your software company with AMP Payment Systems.

AMP is a point-of-sale dealer or reseller for several point of Sale Solutions. We offer complete restaurant solutions, Quick Serve, Kiosk order, Retail, Tobacco, Convenience and Liquor store solutions. Some of our POS brands include, Genius Restaurant (formerly Heartland Restaurant), Genius Retail, Epos Now, AMP Restaurant, Final POS, Clover and even Square Solutions for certain merchants. We also offer software integrations and API connections to our Point of Sale Partners.

Often yes, AMP integrates with many POS systems. Additional information is required including business name, owner name, point of sale software company, POS dealer if applicable and their contact information. Assistance from the existing POS company is often required to complete.

AMP can also help to replace and upgrade and existing Point of Sale with a POS suggested by the AMP team. We are always willing and able to conduct custom demonstrations for any potential POS customers.

It offers two prices: cash vs. card. This is an excellent avenue for businesses to pass on the cost of credit card processing while still giving customers the opportunity to save money by paying with cash. This is also profitable for sales agents.

Dual pricing displays two prices; surcharging adds a fee. While dual pricing is the better format for most businesses some merchants need to surcharge. Surcharging has rules and compliance requirements, most notably that surcharges cannot be applied to a pin or swiped/tapped debit transaction.

Processor moves funds, underwrite accounts, manage risk and service the merchant on the back end; gateway encrypts online transactions. A gateway can be owned and managed by a processor or be a separate stand alone entity.

Yes, the AMP gateway supports subscription billing, stored cards, and automated invoicing.

Yes, AMP has multiple gateways and solutions that supports Tap-to-Pay options where available depending on device compatibility and merchant setup.

Yes, AMP can support Bitcoin acceptance using third-party integrations and compatible gateways.

Yes, AMP offers ISV partnerships, API integrations, and white-label payment solutions for software developers.

Yes, AMP can support marketplace payouts and multi-merchant routing when integrated through compatible gateways or terminals. This is also sometimes referred to as Multi- Merchant.

Yes, certain programs allow ISOs or software companies to brand processing under their own name.

Agents operate as independent contractors earning commissions and residuals. Any and all revenue can be paid to the agent as an individual, LLC, DBA or any structure that the agent elects.

No, AMP agents are 1099 contractors.

Yes, agents earn monthly residuals. Residual income is affected by multiple factors including sales volume of the business, pricing of the merchant account, type of deal signed, agent buy rates, etc. The AMP team can help clarify or provide you more information on how residual income is calculated.

Residual is typically paid once a month the month following the volume that was processed. For example January volume earns residual that is paid in February.

Yes—residual income is a monthly passive payment.

Based on new account bonuses, equipment lease or sale, bonuses, and residual income is paid at pre-determined times to the agent account on file. Commission reports are provided to the agent.

In January for prior-year earnings as outlined by IRS rules.

Yes, as independent contractors are responsible for their own taxes and business write offs. AMP suggests you consult with a tax professional to minimize tax liability.

No, experience is not required. AMP offers a self-guided training program that new agents can follow. New agents also have an experienced sales leader that can and will assist with their development. While no experience is required a strong work ethic and willingness to learn are highly encouraged.

Yes, agents can work fully remotely in that they do not need to come into an office at any point to find success. However, unless you have existing business contacts success in the industry will require you to visit businesses in your area.

Yes, AMP provides a self-guided training program that the agent can work through if they elect to. An agent with no experience and that elects to not leverage training is always welcome to bring in new deals or to refer business.

Yes, the training program is very easy and beginner friendly. It is self-guided should you choose to leverage it.

Training covers many topics including industry knowledge, sales tactics, creating scripting, presenting to business owners, signing deals, and leveraging contacts for referrals.

Yes—the AMP team based in Phoenix Arizona provides ongoing sales support and tools for business owners. Our agents can choose to be as involved or not involved as they want in follow up service of any accounts signed.

Yes—we provide digital and print marketing for AMP products and solutions.

Yes, AMP provides co-selling support and encourages new agents to work with experienced agents to maximize success.

Experienced agents can be onboarded immediately. New agents typically take 1–3 days for setup, but it really depends on the speed of the agent in completing their agreements.

Yes, AMP allows non-agents to refer businesses and earn referral bonuses without becoming full agents and with no sales required. Simply make an introduction and the AMP team can take it from there.

AMP can assist agents with residual sales, valuation, and portfolio purchase or transitions upon request. Agents must be vested and AMP always has first right of refusal.

Yes—through dual pricing and custom pricing programs AMP can help business owners reduce fees. We can also help them increase revenue, and cut costs on existing Point of Sale SAAS (Software as a Service) fees.

Credit, debit, mobile, EMV, NFC, online payments.

Credit, debit, pin debit, EMV, NFC, Apple Pay, Invoices, Tap to Pay, Cash, Bitcoin and online payments.

Yes, ACH acceptance is available as an add on service for our merchants.

While it requires approval, most merchants receive next-day funding. We also offer a program for certain merchants to receive same day funding.

Most merchant accounts are typically reviewed and approved within 24–48 hours. We have solutions for instant access to processing as well. For businesses that require additional documentation we will always notify the agent and the business owner if requested.

A merchant services provider enables businesses to accept electronic payments; AMP delivers full-service processing. In short a merchant services provider or processor helps to get funds from the customer’s debit card or credit card into the business owner’s bank account.

How that process before, during and after is handled is what sets apart one merchant service provider or processor. AMP provides solutions for business owners and agents that many other processors cannot or will not provide.

A high risk merchant can be defined by several factors including business owner, credit, business type, processing type (swiped versus MOTO or Online), industry, chargeback history, etc. Many businesses that get identified as high risk by other processors are considered low to mid risk by AMP.

For more information about a particular merchant or business type speak to the AMP team.

This depends on many factors related to risk. Things such as business owner credit, the way a transaction is processed, time to delivery, business type, transaction size and many other factors.

Chip-enabled security improving fraud prevention.

Security standards protecting cardholder data.

Yes—AMP will assist its merchants at their request in leveraging the tools and completing any necessary verifications to stay PCI compliant.

A reversed transaction due to dispute. Chargebacks can happen for many reasons including failure of the merchant to provide the good or service, the customer being unhappy with the results or fraud, or other nefarious reasons.

A high number of chargebacks is a sign that a business may be in a high risk category or that it may be in financial difficulty.

AMP offers PCI tools, tokenization, EMV hardware, gateway fraud modules, and high-risk monitoring systems.

Replaces card data with secure tokens specifically for online processing so that even if data is captured it is not usable card data.

Yes, AMP offers chargeback alerts, dispute assistance, and fraud-filtering tools to minimize losses.

Yes—AMP serves merchants in Canada as well as Several European Countries, Japan, Australia and may other countries coming. Ask the AMP team for more information.

AMP supports US and Canadian based merchants that accept international payments. For high percentage of international transactions other underwriting may be required.

With gateway integrations and checkout tools and software integration into our own gateway. We can integrate with nearly all mainstream shopping carts or checkout options, just ask.

Yes, AMP offers ISV partnerships, API integrations, and white-label payment solutions for software developers.

AMP provides dedicated account managers, custom integrations, enterprise-level POS systems, and negotiated pricing for high-volume merchants.

Yes— AMP partners with several business loan and equipment financing brokers and direct lenders. The programs offer both short and long-term financing options. Funding amounts typically stretch from $10,000 up to $250,000. We even have financing solutions for up to $2,500,000. Many financing solutions can be funded within days and with no personal guarantees.

AMP partners and sales agents can drive revenue, increase closing rate and improve overall deal stickiness with business funding. Speak with the AMP team about solutions tailored for your merchants. Use the AI Sales Trainer to put together a presentation for including business financing as part of your solutions offering.

Merchant Cash Advances or MCA’s are an alternative form of financing. It provides upfront capital repaid through future card sales. It is a sale of future credit card sales at a discount for a cash infusion today.

Yes, AMP works with consumer-financing partners to allow customers to pay in installments while the business owner/merchant is paid up front. Ask for more information about consumer financing. This is a great solutions for contractors, automotive, large ticket, service based, coaching, etc.

Yes, AMP assists with pricing reviews, statement analysis, POS conversions, and training for a smooth transition.

Yes, our agents receive thorough hardware and software training if they like. However, our team is very experienced and can handle any and all hardware and software training needed with the merchant.