Hi everyone. This is Chene and today I will be demonstrating how to adjust tips  VX520 Verifone desktop terminal.

Beginning on the main screen which should read Sale Refund Void

1. Press the second purple key from the left located directly under the screen
2. Select F4 for Invoice Number
3. Input invoice number found on receipt and press green enter key
4. Select F1 for Adjust to enter tip
5. Enter tip and press green enter key
6. Screen will display Adjust Accepted. Press green enter key.
7. Press red clear key 2 times to back out to return to the main screen which should read Sale Refund Void.

Thank you for watching, be sure to stay tuned for more payment processing video tutorials from AMP Payment Systems. If you are still in need of service on your Verifone VX520 please call 1-800-231-7087 or request service at: https://amppaymentsystems.com/request-service/

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