Day-to-day workflow
How Payment Processing works in practice
A customer presents a payment; the configured device or checkout sends an authorization request; an approved transaction is captured and submitted for settlement; the provider funds the merchant according to its terms; staff reconcile deposits, refunds, adjustments, and disputes to the source system. Keyed, card-present, recurring, and ecommerce transactions should not be treated as one identical risk or cost path.
- Map the current state: sales channels, monthly volume, average ticket, card-present versus keyed mix, funding needs, refund permissions, receipt flow, reporting fields, integrations, and current contract dates.
- Configure the operating path around reliable acceptance and traceable settlement across each active sales channel
- Test normal sales, corrections, refunds, receipts, reporting, and an outage or fallback scenario.
- Launch with named owners for staff questions, provider escalation, reconciliation, and post-launch review.
